FREQUENTLY ASKED QUESTIONS

When will I receive my order?

At Velvet Vogue, we carefully prepare every order with love and attention. Orders are processed within 1–2 business days, and delivery typically takes 5–12 business days across the USA. Once your package is on the way, you’ll receive a tracking number so you can follow its journey.

What payment methods do you accept?

For your convenience and security, we accept:

  • Visa, Mastercard & American Express

  • PayPal

  • Razorpay

Your payment is fully protected with secure encryption.

How do I track my order?

Simply visit our Track Your Order page and enter your order number or tracking ID sent to your email. We make tracking simple and transparent.

Do you provide refunds?

Absolutely. If your item arrives damaged, defective, or different from what you ordered, we will offer a full refund or replacement after review.

Do you offer gift packaging?

Yes — we provide beautiful gift packaging for selected self-care and lifestyle products. Perfect for birthdays, anniversaries, or special moments.

CONTACT US FOR ANY QUESTIONS